Help Center

User Guide

Learn how PAC Global works: take an order from the demand board, the employer pays first, you buy with Apple Pay / Google Pay and earn a fixed service fee per item.

One Order in Four Steps

The employer pays first โ€” you never advance money

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Step 01
Register & bind a card
Sign up for free and bind a card or e-wallet that accepts foreign currency.
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Step 02
Take an order
Pick an order on the demand board, confirm with the employer, tap Confirm order.
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Step 03
Employer pays, you buy
The goods amount lands in your balance; withdraw it and buy with Apple Pay / Google Pay.
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Step 04
Submit proof, get your fee
Send the screenshot or receipt to the employer; once accepted, your service fee is paid.

Your Balance and Receiving Method

Employer funds in, withdrawal out โ€” one order at a time

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Your Balance
The employer's payment lands in your balance first. Nothing is deducted when you take an order, and you never deposit.
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Withdrawing to Your Receiving Method
Tap Withdraw, pick a verified receiving method, and finance releases the funds. Use a card that accepts foreign currency.
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Your Service Fee
The service fee per piece is shown before you take the order and settled once the employer accepts your proof.

Account & Fund Security

Your account and funds are protected by multiple layers of security

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Encrypted Transactions
All transactions โ€” employer payments, withdrawals and service-fee settlements โ€” are processed through secure encrypted channels. Every record is fully logged and traceable for your protection.
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Identity Verification
Accounts support identity verification and login protection. Each receiving method is verified by finance before funds are released, adding an extra layer of security to your account.
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24/7 Support
If you notice any suspicious activity, contact our support team immediately. We can freeze your account to protect your funds while any issues are investigated.

FAQ

Can't find an answer? Contact our online customer support

Employers post what they need bought on the demand board. You take an order, confirm the details with the employer in the chat, and the employer pays the goods amount to the platform. It is credited to your balance, you withdraw it to your receiving method, buy the item with Apple Pay / Google Pay and submit proof. When the employer accepts it, your service fee is settled. You never pay out of pocket.
A fixed service fee per piece, shown on every order before you take it. The fee is tiered by the item's unit price โ€” the higher the price band, the higher the fee โ€” and multiplied by the quantity. There are no percentages, levels or hidden deductions.
No. The employer pays the goods amount to the platform before you buy anything, and it lands in your balance first. Registration is free and there is no deposit, membership fee or minimum balance. If anyone asks you to pay in the platform's name, report it to customer support.
It depends on the employer and the item. Contacting the employer usually connects within 10โ€“30 seconds; the employer's payment and the withdrawal review are handled by people, so allow some time. Complete the purchase within 24 hours after the funds reach your receiving method and submit proof in the chat.
One order at a time. Finish the current one (proof accepted) before taking the next, so every payment and receipt is matched to a single order.
Go to My Account → Balance & Receiving, tap Withdraw next to your balance and choose a verified receiving method. Finance reviews the request and releases the funds; if it is rejected you will see the reason (usually a card that does not accept foreign currency) and can withdraw again to another method.
Bank cards and the e-wallets offered in the binding dialog (GoPay, PayPal and others). You can add several and remove any of them yourself. Choose a card or account that accepts foreign-currency transfers โ€” if your bank does not support foreign currency, the withdrawal may fail.
PAC Global uses encrypted transaction processing and multi-layered security systems. All fund movements โ€” employer payments, withdrawals and service-fee settlements โ€” are fully logged and traceable, and every receiving method is verified before funds are released. If you detect anything suspicious, contact support immediately.
If the employer marks the order as having a problem before paying, the chat shows Order issue โ€” re-submit it after checking the details, or switch to another order. If proof is not accepted, the employer will say what is missing in the chat; send the correct screenshot or receipt and the order continues.
Customer support channels:
Live Chat: Click the chat widget at the bottom-right corner of any page โ€” available 24/7
Email: support@pacglobal.online
Response time on business days < 15 minutes, non-business days < 1 hour.

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